Privacy Policy
Effective Date: 9th February 2025
At TDH (referred to as “we,” “us,” or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [Insert Website URL] or use any of our services. Please read this policy carefully to understand our practices.
1. Information We Collect
We collect different types of information through our website to provide and improve our services. This includes both personal information and non-personal information.
a. Information You Provide Directly
When you fill out forms on our website, such as contact forms, quote requests, or registration forms using Gravity Forms, we may collect:
• Name
• Email address
• Phone number
• Company name (if applicable)
• Job title (if applicable)
• Any message or additional details provided through form submissions
b. Information Automatically Collected
When you visit our website, we automatically collect some information through cookies and tracking technologies. This may include:
• IP address
• Browser type and version
• Device information
• Time spent on pages
• Referring website
• Geolocation data
For more details on cookies, please see our Cookie Policy.
c. Third-Party Services and Integrations
We may integrate third-party services, including Google Analytics and Google Fonts, which may collect additional technical data. Please review their respective privacy policies for details on their data handling practices.
2. How We Use Your Information
We use the information collected for the following purposes:
• To respond to your inquiries or requests
• To improve our website functionality and services
• To personalize user experience
• To analyze website usage and improve performance (via Google Analytics)
• To process form submissions efficiently
• To comply with legal obligations
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
• With service providers and partners who help us run and maintain our website (e.g., email services or analytics)
• With legal authorities if required by law or in connection with legal claims
• To protect our rights, privacy, safety, or property or that of others
4. Third-Party Services
We rely on trusted third-party services to run certain features on our website. These services may collect and process your data independently of us.
a. Gravity Forms
All form submissions are processed through Gravity Forms. The data submitted may be stored temporarily or permanently on our website’s server or within external services for backup purposes.
• Purpose: Contact and inquiry handling
• Data collected: Information provided in the form (name, email, etc.)
• For more details, see Gravity Forms Privacy Policy: https://www.gravityforms.com/privacy/
b. Google Analytics
We use Google Analytics to understand how users interact with our website, allowing us to improve site performance and user experience.
• Purpose: Tracking website visits, user interactions, and usage trends
• Data collected: Anonymized IP addresses, session information, browser data
• For more details, see Google’s Privacy Policy: https://policies.google.com/privacy
c. Google Fonts
Google Fonts are used to enhance the design of our website.
• Purpose: Font display
• Data collected: Device and IP information (during font requests)
• For more details, see Google Fonts Privacy Policy: https://policies.google.com/privacy
5. Data Retention
We will only retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or to comply with legal obligations. Form submission data is retained securely for a limited period, typically [Insert Retention Duration] unless otherwise required for business or legal purposes.
6. Security of Your Information
We implement technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure. While we strive to protect your data, we cannot guarantee its absolute security.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
• Right to access: You can request copies of your personal data.
• Right to correct: You can request correction of any inaccurate or incomplete data.
• Right to delete: You can request deletion of your personal data under certain conditions.
• Right to object: You can object to processing of your data in specific cases.
• Right to data portability: You can request transfer of your data to another service provider.
To exercise your rights, please contact us using the details below.
8. Managing Cookies and Analytics Preferences
You can manage or disable cookies through your browser settings. To opt out of Google Analytics tracking, use the opt-out browser add-on: https://tools.google.com/dlpage/gaoptout
9. Updates to This Privacy Policy
We may update this policy from time to time to reflect changes in technology, legal requirements, or our data practices. The latest version will always be available on this page, and the effective date will be updated accordingly.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact us at:
TDH